Generation Not Working

What to do when your visualization fails or produces poor results.

Here are the most common generation issues and how to resolve them.

"Out of renders" message

You've used all your renders. You can buy more from your Account, or subscribe to a plan for renders every month. If you believe your balance is wrong, try refreshing the page, since the balance can take a moment to sync.

Generation fails or times out

If a generation fails, no renders are charged. Try again — most failures are temporary. If failures persist: check your internet connection, try a smaller image file, or try a simpler prompt.

Results look nothing like my prompt

  • Simplify your prompt — very long prompts can confuse the AI
  • Be more specific about the single most important change you want
  • Make sure your uploaded photo is well-lit and clearly shows the space
  • Try a different camera angle or aspect ratio setting

Colors look wrong in the generation

Color accuracy improves with specific product selection. Instead of prompting "blue walls", select a specific paint product from the catalog — the AI will reference the actual product color.

HEIC images from iPhone cameras can sometimes cause upload issues. If you're having trouble, share the photo to Homeform directly from your camera app, which converts it automatically.

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